Medical billing is seldom easy to understand. To meet the demands of insurance payers and federal regulators, a hospital stay or hospital-based clinic visit may result in more than one bill or codes you don’t
understand. Here is information that may help you understand what bills you can expect to receive and how you can get help with your questions.
Your Hospital Bill
During your hospital stay, we carefully record any physician consultations, exams, tests or medications, checking for accuracy at every step in the process. That accuracy is important to you, to us, and to your insurance provider. After you are discharged from the hospital, your insurance company will receive a statement from us with an itemized list of the hospital services provided to you. They will pay their portion, and then send you a statement of what they paid, and what is still owed.
After you have received your insurance report, you will receive a bill from Coshocton Hospital for the remaining balance. You can mail your payment to the address listed or pay it in person at the billing office, located at 1397 Walnut St. in Coshocton. If you have concerns about your ability to pay the final bill, please click here for additional information.
It is important to remember that throughout your stay with us you may have various physicians or specialists treating you. Each of these health care providers will send you a separate bill for the professional services they performed for you. For example, after a surgery you may receive a bill from our hospital for hospital services (room, operating room, supplies, etc.), a bill from the surgeon who performed your surgery, a bill from the hospitalist who managed your care, and a bill from the radiologist who read your x-ray.
Your Hospital-based Clinic Bill
If you have visited a hospital-based physician clinic and are insured through Medicare or other government payers, federal regulations require we send you a bill for the physician’s professional services and a separate bill for technical services, such as lab draws and office services.
If you have any other type of insurance or plan to settle your statement through private pay, you will receive only one bill with the services described above all in one statement. We recognize the confusion this may cause those who receive two bills, but Medicare requires this method be used to ensure your charges are applied to insurance correctly.
We understand that medical care is a complex process and that the billing process can be confusing. If you have any questions about the bills you receive from physicians or specialists, please contact their offices. If you have any questions about bills you receive from the hospital or our hospital-based clinics, please call our customer service representatives at 740-623-4168.